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Official Statutory Publication

Legal Disclosures &
Governance

Publication Date: September 2026 · Volume I · SecureCyberCore · Kraków, Poland

Corporate Registry

Legal Entity: SecureCyberCore

Registered Address: ul. Grodzka 12, 31-044 Kraków, Poland

Contact Email: [email protected]

Phone: +48 781 639 524

1

Privacy Policy

SecureCyberCore ("we," "us," or "our") is committed to protecting the privacy and personal data of our clients, website visitors, and business partners. This Privacy Policy describes how we collect, use, store, and protect personal information when you interact with our website at securecybercore.com or engage our cybersecurity services.

We collect personal information only when you voluntarily provide it through our contact forms, consultation requests, or service agreements. The data we collect may include your full name, email address, phone number, organization name, job title, and any additional information you provide in your correspondence.

Your personal data is processed exclusively for the purposes of responding to your inquiries, delivering contracted cybersecurity services, maintaining accurate business records, and fulfilling legal obligations under applicable EU data protection regulations, including Regulation (EU) 2016/679 (GDPR).

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is stored within encrypted, EU-hosted cloud infrastructure compliant with ISO/IEC 27001 standards.

SecureCyberCore does not sell, rent, lease, or distribute personal information to third-party marketing organizations. We may share data only with trusted service providers who assist in our operations and who are bound by equivalent data protection obligations.

You have the right to access, rectify, restrict processing of, or erase your personal data at any time by contacting us at [email protected]. We will respond to all data subject requests within 30 calendar days in accordance with GDPR requirements.

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable legislation. The latest revision date is indicated at the top of this document.

2

Terms of Service

These Terms of Service ("Terms") govern the provision of cybersecurity consulting, vulnerability assessment, penetration testing, and managed security services by SecureCyberCore ("Provider") to the client entity identified in the applicable Statement of Work or service agreement ("Client").

All services are provided on the basis of a mutually executed Statement of Work (SOW) or service agreement that specifies the scope, deliverables, timelines, and compensation. No services shall be rendered without a fully executed agreement between both parties.

Upon complete settlement of all agreed invoices, SecureCyberCore assigns all worldwide intellectual property rights in the specific deliverables produced under the engagement directly to the Client, unless explicitly stated otherwise in the applicable SOW.

The Client acknowledges that cybersecurity services involve inherent risks and that no security measure can guarantee absolute protection against all threats. SecureCyberCore will perform services with professional diligence consistent with industry standards and best practices.

Either party may terminate an engagement with 30 days' written notice. In the event of termination, the Client shall pay for all services rendered up to the termination date. Confidential information received during the engagement shall remain protected under the applicable non-disclosure agreement.

These Terms are governed by the laws of the Republic of Poland. Any disputes arising from or related to these Terms shall be submitted to the competent courts in Kraków, Poland, unless otherwise agreed in writing.

3

Cookie Policy

SecureCyberCore uses cookies and similar tracking technologies to enhance your browsing experience, ensure website functionality, and gather analytical data about website usage patterns. This Cookie Policy explains how we use cookies and how you can manage your preferences.

Essential cookies are required for the basic operation of our website. These include session management cookies, security tokens that protect against cross-site request forgery, and preference cookies that remember your cookie consent choices. These cookies cannot be disabled without impairing website functionality.

Analytics cookies help us understand how visitors interact with our website by collecting anonymous usage data. We use this information to improve our website content, navigation, and overall user experience. Analytics data is aggregated and does not identify individual users.

Upon your first visit, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You may change your preferences at any time by clearing your browser cookies and revisiting our website.

Most web browsers allow you to control cookies through their settings. You can configure your browser to reject all cookies, accept all cookies, or notify you when a cookie is set. Please refer to your browser's help documentation for specific instructions on cookie management.

For any questions regarding our cookie practices, please contact us at [email protected].

4

Refund & Reimbursement Policy

SecureCyberCore is committed to delivering high-quality cybersecurity services that meet or exceed the expectations outlined in our Statements of Work. We recognize that circumstances may change and provide the following refund and reimbursement terms.

For fixed-price engagements, a full refund may be requested within 48 hours of engagement commencement, provided that no substantive work has been initiated. Once deliverable work has begun, refunds are calculated on a pro-rata basis for undelivered portions of the agreed scope.

Monthly retainer services may be cancelled with 30 days' written notice. Refunds for the current billing period are available only if the retainer was activated within the preceding 7 days and no services have been rendered.

If a deliverable fails to meet the acceptance criteria specified in the applicable Statement of Work, the Client shall notify SecureCyberCore in writing within 14 calendar days of delivery. We will, at our discretion, remedy the deficiency, provide a revised deliverable, or issue an appropriate partial refund.

Refund requests must be submitted in writing to [email protected] with a description of the reason. All refund requests will be reviewed within 10 business days, and approved refunds will be processed to the original payment method within 14 business days of approval.

This Refund Policy is subject to the laws of the Republic of Poland and does not affect any statutory rights you may have under applicable consumer protection legislation.